Eldridge Pope & Co. is a trading name for The Wrackleford Estate, Dorchester, Dorset DT2 9SN
Force Majeure
Eldridge Pope & Co. nor The Wrackleford Estate will be liable for failure to meet agreed obligations due to prevailing circumstances beyond their reasonable control.
Law
All contracts are governed by English law and jurisdiction.
Claims
Customers are requested to carefully check all goods at the time of delivery. The delivery or carrier's note should be signed noting any shortages or breakage. We regret we cannot accept claims for shortages or breakages not recorded in this way. In any case claims must be made within three days of delivery.
Eldridge Pope & Co. takes considerable pride in the accuracy and diligence of its employees and agents, and will endeavour to satisfy customers' requirements wherever possible. So far as the law permits however the company shall not be liable for consequential loss or damage in any respect.
Title
The goods shall remain the Seller's property until the Buyer has paid all sums due from it to the Seller. Until that time the Buyer shall hold them as Bailee, store them in such a way that they can be identified as the Seller's property, and keep them separate from the Buyer's own property and the property of any other person.
Although the goods remain the Seller's property until paid for, they shall be at the Buyer's risk from time of delivery and the Buyer shall insure them against loss or damage accordingly, and in the event of such loss or damage shall hold the proceeds of such insurance on behalf of the Seller as trustee for the Seller. In accepting delivery of the goods the Buyer undertakes to indemnify the Seller against any losses and expenses incurred by the Seller, arising from the Buyer's breach, howsoever caused.
Right of Withdrawal
Customers have a seven day right of withdrawal from mail order contracts. Notice of cancellation must be given in writing and will be effective upon receipt at Eldridge Pope & Co. Office. Please note that in the event of a cancelled order a charge may be levied to cover the cost of collecting goods.
Data Protection
Information is held for the purpose of maintaining customer records, and Eldridge Pope & Co. undertakes to discharge its duties under current legislation.
Delivery Policy
See below for our delivery charges and policy.
Orders
Orders are accepted subject to stocks remaining unsold.
Duty & VAT
All our duty paid prices include duty & VAT.
Prices
All prices are in pounds UK Sterling.
Payment Terms
Retail Customers
No order will be dispatched without full payment being received by Eldridge Pope & Co. which will normally be made at point of order by credit / debit card, bank transfer or cash payment without prior agreement in writing between the customer and Eldridge Pope & Co.
Trade Customers
Payment for all invoices is due within 30 days from the delivery date (“Net 30”). Any invoice not paid within the 30-day period will be considered past due. Past-due balances will accrue interest at a rate of 8% per month (or the maximum rate permitted by applicable law, whichever is lower), calculated from the original due date until payment is received in full. The customer is responsible for all reasonable costs of collection, including legal fees, incurred as a result of late or non-payment. Any variance to this must be agreed in writing, in advance, with Eldridge Pope & Co.
Registered Office
Eldridge Pope & Co.
Dorchester
Dorset DT2 9SN
Eldridge Pope & Co. is a trading name of The Wrackleford Estate Partnership of the same address.
VAT Registration No: GB 165 3506 12
Telephone: 01305 267643
AWRS: XFAW 000 0012 2099
Protecting Minors
In the UK, it is against the law to sell or supply intoxicating substances to persons under 18 years of age. Eldridge Pope & Co. takes this responsibility very seriously, and thus, when placing an order for the first time you must confirm that you are at least 18 years old.
*Delivery Charges & Policy
Retail Customer Standard Delivery Charges
· Free standard delivery to DT1, DT2, DT3, DT4, DT5 Postcodes.
· Collection from DT2 9SN is free but needs to be arranged in advance.
· Standard delivery charges apply on all deliveries outside the free delivery area to Mainland UK at the current rates available at www.eldridgepope.co.uk.
· Orders of over £100 including VAT to UK Mainland addresses are free.
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Trade Customer Standard Delivery Charges
· Delivery within Dorset is free.
· Collection from DT2 9SN is free but needs to be arranged in advance.
· Standard delivery charges apply on all deliveries outside the free delivery area to Mainland UK at the current rates available at www.eldridgepope.co.uk.
· Orders of over £250 excluding VAT to UK Mainland business addresses are free.
* We are sorry, but this excludes Islands outside the Mainland UK and Northern Ireland. Please contact us on 01305 267643 or email sales@eldridgepope.co.uk to obtain a quote for any destination outside mainland UK.
Delivery Terms & Conditions
All orders regardless of value, for delivery beyond UK mainland, are subject to a surcharge. A quote will be supplied on request.
Please note that the customer may be liable for the re-despatch cost of £20 on any consignment that has been returned to Eldridge Pope & Co. undelivered. For example, an undelivered gift order where the recipient has been unable to take delivery.
Eldridge Pope & Co. does not accept any responsibility for late or non-delivery of goods arising from incorrect delivery information being provided, nor for the inability of the carrier to effect delivery within the terms of the service contract.
If you are not home when our carrier attempts delivery, they will leave a card giving a contact number which you may use to re-arrange the delivery, however they will attempt a second time. Alternatively, collection from the depot can be arranged; the consignment will be held for a short time before being returned to Eldridge Pope & Co.
