Returning items to us

We make every effort to ensure every product we sell reaches you in the very best condition.

You may return any unopened items purchased from Eldridge Pope & Co within 14 days of the original delivery date. If the product is defective or the return is due to our error, we will cover the return shipping costs. For all other returns, you will be responsible for the return shipping fees. Returns will not be accepted after 14 days. Once we receive the returned item, we will process your refund within 7 days, using the same payment method as your original purchase or store credit as requested .

Please send authorised returns to the following address:

Eldridge Pope & Co
Wrackleford House
Dorchester
Dorset DT2 9SN

For questions regarding our return policy please contact us at info@eldridgepope.co.uk or 01305 267643.

To initiate a return, please complete the following form :